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Overview

NHS Constitution: Rights, Responsibilities, and Values

Overview

The NHS Constitution is a document that outlines the principles, values, rights, pledges, duties, and responsibilities of the National Health Service (NHS) in England. It sets out the expectations that patients and the public have of the NHS, and the responsibilities that the NHS has to meet those expectations.

Key Principles

The NHS Constitution is based on the following key principles:

  • The NHS is a public service, free at the point of delivery.
  • The NHS is committed to providing high-quality care to all patients.
  • The NHS respects the rights of patients to make choices about their care.
  • The NHS is committed to working in partnership with patients and the public.

Rights of Patients

The NHS Constitution sets out the following rights of patients:

  • The right to be treated with respect and dignity.
  • The right to have access to information about their health and care.
  • The right to make choices about their care.
  • The right to complain if they are not satisfied with the care they receive.

Responsibilities of the NHS

The NHS Constitution sets out the following responsibilities of the NHS:

  • To provide high-quality care to all patients.
  • To respect the rights of patients.
  • To work in partnership with patients and the public.
  • To be accountable for its performance.

Values of the NHS

The NHS Constitution sets out the following values that all NHS staff are expected to demonstrate:

  • Compassion
  • Dignity
  • Excellence
  • Integrity
  • Respect
  • Working together


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